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The Ethnography Atelier podcast discusses research methods with accomplished qualitative researchers. We talk to guests about their experiences of conducting research in and around organizations, the challenges they faced and the understandings they gained. If you have comments about the podcast or you'd like to get involved, please contact us.

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Episode 10 - Diane Bailey: Work and interdependence in technical settings

Ruthanne Huising and Pedro Monteiro  •  July 2021

Diane Bailey - Work and interdependence in technical settings
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This episode features a conversation of members and friends of the atelier together with Professor Diane Bailey. We discuss her ethnographic research on work and interdependence in technical settings. In our conversation, Diane reflects on the challenges of observing and documenting technical work and suggests strategies for studying new forms of technology. 


Diane Bailey is Geri Gay Professor of Communication at the College of Agriculture and Life Sciences of Cornell University. She earned her Ph.D. in Industrial Engineering and Operations Research at the University of California, Berkeley. Diane’s research focuses on how people use information technology in their everyday work and what happens when they do.

Diane’s Profile 


Further Information


  • Bailey, Diane E. and Barley, Stephen R. (2020). Beyond design and use: How scholars should study intelligent technologies. Information and Organization.

  • Bailey, Diane E., Leonardi, Paul M. and Barley, Stephen R. 2012. The lure of the virtual. Organization Science, 23(5): 1485-1504.

  • Bailey, Diane E., Leonardi, Paul M., and Chong, Jan. 2010. Minding the gaps: Understanding technology interdependence and coordination in knowledge work. Organization Science, 21(3): 713-730.

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